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the club and spa.
Warrington Rd
Chester
CH2 3PD

T:01244 40 88 40
E: info@theclubandspa.co.uk

The Spa Etiquette

Treatment Times

thespa treatment hours 9am until 8pm: Off peak*: Monday - Thursday Peak: Friday - Sunday * Terms and conditions apply

Arrival Time

Please allow 30 minutes to check in prior to your appointment and enjoy full use of our luxury facilities.

Gift Vouchers

Our team will be delighted to assist you in purchasing the perfect gift. Spa gift vouchers can be ordered by telephone, in person or via the website.

Bookings are essential for all spa day packages and treatments.

thespa Chester can get very busy so please give as much notice as possible when scheduling your spa days with us.

Please call 01244 40 88 41 and allow our spa reservation team to assist you in planning your spa day.

Please allow 24 hours notice for cancellation or rescheduling of treatments to avoid a fee of 100% of your service.

Failure to arrive will result in a 100% charge. Additionally, we require 48 hours notice to cancel a Spa Day Experience to avoid a 100% charge.

Treatment times are subject to change.

*Due to unforeseen circumstances, appointment times may change. We will endeavour to notify you before arrival to advise of any changes and offer an alternative time or service.

Booking Process

thespa at Hoole Hall can get very busy so please give as much notice as possible when scheduling your spa days with us.

Please call 01244 40 88 41 and allow our spa reservation team to assist you in planning your spa day.

Cancellation Policy

Please allow 24 hours notice for cancellation or rescheduling of treatments to avoid a fee of 100% of your service. Failure to arrive will result in a 100% charge. Additionally, we require 48 hours notice to cancel a Spa Day Experience to avoid a 100% charge.

Advisory Medical Information

We advise the heat and hydrotherapy experiences not be used by guests under 16, during pregnancy or under medical supervision of any kind. For all treatments if you are undergoing medical treatment or think you may be pregnant please advise at the time of your visit.

Spa Tranquility

We politely request that you respect the right of other guests by switching all mobile phones to silent and refraining from smoking during your visit.

Guests

An adult must accompany guests under the age of 18 years of age.

Treatment Dress Code

We advise guests dress down to underwear throughout spa treatments. During treatments in themudroom and thecouples collection swim wear is optional.

Worldly Possessions

Please do not bring valuables to thespa, as we do not accept liability for the loss or theft of personal items.

All treatments are subject to availability.

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newsfeed

13 Dec 12

Chester Santa Dash

The Club and Spa Chester participated in the Chester Santa Dash 2012 in Chester Town Centre. Find out more.
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11 Dec 12

Military Wives Visit The Elemis Spa Bus

When the Elemis Spa Bus visited the Club and Spa Chester, we invited the Military Wives down for some extra special facials.
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21 Nov 12

A Double-Decker Will Bring a Luxury Brand to Chester

Catch a double-decker SpaBus when it makes an exclusive stop at theclubandspa on Friday November 30.
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